Terms and Conditions
Last Updated: July 09, 2026
Welcome to PerfElite Dairy Management Software. These Terms and Conditions (“Terms,” “Terms and Conditions”) govern your use of our website at perfelite.cloud (the “Service”) operated by PerfElite (“us,” “we,” or “our”).
Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Acceptance of Terms
By accessing and using PerfElite Dairy Management Software, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Eligibility
You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Service. By using our Service, you represent and warrant that you meet these eligibility requirements.
3. Use of Service
3.1 Permitted Use
Our Dairy Management Software is provided for lawful business purposes to help dairy business owners manage their operations. You may use the Service for:
- Managing dairy business operations
- Tracking milk collection and sales
- Billing and invoicing
- Customer and staff management
- Inventory and stock management
- Generating business reports and analytics
3.2 Prohibited Use
You agree not to use the Service:
- For any unlawful purpose or in violation of any applicable laws or regulations
- To infringe upon or violate our intellectual property rights or the rights of others
- To upload or transmit any viruses, malware, or other harmful code
- To attempt to gain unauthorized access to our systems or other users’ accounts
- To reverse engineer, decompile, or disassemble any portion of the software
- To use the Service in any way that could damage, disable, or impair the Service
- To collect or store personal data about other users without their consent
- For any fraudulent or deceptive purposes
4. User Accounts
4.1 Account Creation
When you create an account with us, you must provide information that is accurate, complete, and current. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
4.2 Account Security
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4.3 Account Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
5. Subscription and Payment Terms
5.1 Subscription Plans
Our Service offers various subscription plans with different features and pricing. By selecting a subscription plan, you agree to pay the subscription fees as specified.
5.2 Payment Terms
- All fees are quoted in Indian Rupees (INR) unless otherwise stated
- Subscription fees are payable in advance
- Payments can be made via credit card, debit card, UPI, net banking, or other approved payment methods
- All payments are processed through secure third-party payment gateways
5.3 Auto-Renewal
Unless you cancel your subscription before the end of the applicable billing period, your subscription will automatically renew at the end of the period. You can cancel auto-renewal at any time through your account settings or by contacting customer support.
5.4 Refund Policy
Subscription fees are non-refundable except as required by law. We do not provide refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
5.5 Price Changes
We reserve the right to change our pricing at any time. Any price changes will take effect at the beginning of the next billing cycle. We will provide you with at least 30 days’ notice before any price changes take effect.
6. Intellectual Property Rights
6.1 Our Content
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of PerfElite and its licensors. The Service is protected by copyright, trademark, and other laws of India and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PerfElite.
6.2 Your Content
You retain all rights to any content you submit, post, or display on or through the Service (“Your Content”). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute Your Content in connection with operating and improving the Service.
6.3 Feedback
We welcome feedback, comments, and suggestions for improvements to the Service. You agree that we may use such feedback without any restriction or compensation to you.
7. Data and Privacy
7.1 Data Collection
We collect and store data as described in our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy and these Terms.
7.2 Data Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
7.3 Data Backup
While we maintain regular backups of our systems, you are responsible for maintaining your own backup of any data you input into the Service.
8. Service Level Agreement (SLA)
8.1 Uptime Guarantee
We strive to provide 99.5% uptime for our Service. However, we do not guarantee uninterrupted service. Scheduled maintenance, emergency repairs, and force majeure events may cause temporary service interruptions.
8.2 Support
We provide customer support during business hours (Monday to Saturday, 9 AM to 7 PM IST). Support requests will be addressed within 24-48 hours.
9. Third-Party Services and Links
9.1 Third-Party Integrations
Our Service may contain links to third-party websites, services, or integrations that are not owned or controlled by PerfElite. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.
9.2 Third-Party Terms
Your use of third-party services is subject to their respective terms and conditions. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services.
10. Limitation of Liability
10.1 Service “As Is”
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. PerfElite makes no representations or warranties of any kind, express or implied, regarding the operation of the Service or the information, content, or materials included therein.
10.2 Limitation of Damages
In no event shall PerfElite, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
10.3 Maximum Liability
Our total liability for any claim arising out of or relating to these Terms or the Service, regardless of the cause of action, shall not exceed the amount you paid us, if any, for accessing the Service during the twelve (12) months immediately preceding the date of the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless PerfElite and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:
- Your use and access of the Service
- Your violation of these Terms
- Any third-party claim that your content infringes upon their intellectual property rights
- Any breach of applicable laws or regulations
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting customer support or through your account settings. Upon termination, your right to use the Service will immediately cease.
12.2 Termination by Us
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
12.3 Effect of Termination
Upon termination, all provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Dispute Resolution
13.1 Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
13.2 Mediation
In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt to resolve the dispute through good-faith mediation.
13.3 Jurisdiction
If mediation fails, any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts located in Madhya Pradesh, India. You consent to the personal jurisdiction of such courts.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
16. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
17. Entire Agreement
These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
18. Contact Information
If you have any questions about these Terms, please contact us:
- By email: info@perfelite.com
- By phone: +91 78048 43707
- By visiting our website: perfelite.cloud
- By mail: Indore, Madhya Pradesh, India
We will respond to all inquiries within 30 days.
Thank you for using PerfElite Dairy Management Software!